Refund policy

If your order arrives damaged, or we sent the wrong item, we will replace it or refund you. Tell us within 7 days of delivery.

What we cover

  • A bottle that arrives broken, leaking or crushed
  • A different product, size or quantity from what you ordered

What we do not cover

We do not accept returns for a change of mind, opened or unopened.

How to report a problem

  1. Within 7 days of delivery, WhatsApp us at +60 11-5653 9976 or email davismsia@gmail.com.
  2. Send your order number and a photo of the item and the parcel it came in.
  3. We reply with a replacement or a refund. If we need the item back, we tell you how to send it.

Refunds

Refunds go back to the payment method you used at checkout.